Purchased and hired items

Items can be delivered to any UK delivery address only. Delivery is free.

Graduation gowns, hood and mortarboards

Dispatched and delivered using Express delivery using DHL Express and Parcelforce 48. 

Face masks

Dispatched and delivered using Royal Mail first class delivery.

Delivery Times

Our current working days are Monday - Thursday 9am - 4pm

Orders are usually shipped within 48 hours when placed Monday - Thursday before 10am. Orders will not be processed until our next working day if placed after 10am on a Thursday. 

Hired items only (returns)

Hired items are based on a 7-day hire agreement.

Hired items must be returned to J. Wippell & Co. Ltd, PO Box 1, 88 Buller Road, Exeter, Devon EX4 1DQ

A pre-paid returns label and bag will be provided for hired items.

The returns will be via DHL or Parcelforce. A returns label will be provided in your package. 

Any questions or inquiries relating to our delivery service, please contact us.