Shipping

University of Plymouth Virtual Graduation

All other hired and purchased items

Dispatch Information

  • Graduation gowns, hood and mortarboards
    All orders are dispatched and delivered using DHL Express and Parcelforce 48. 
  • Face masks
    Dispatched and delivered using Royal Mail first class delivery

Our current working days are Monday - Thursday 9am - 4pm

Orders for hired items are usually shipped within 48 hours when placed Monday - Thursday before 10am. Orders will not be processed until our next working day if placed after 10am on a Thursday. 

Orders for purchased items are dispatched based on availability and once the order is processed. For stocked items orders are usually shipped within 48 hours when placed Monday - Thursday before 10am. Orders will not be processed until our next working day if placed after 10am on a Thursday. 

Shipping Costs

Online hire and purchase items can be delivered to any UK delivery address only*. UK Delivery is free.

*For the University of Plymouth virtual graduation event please see below.

Returning Hires

Hired items are based on a 7-day hire agreement* (for the University of Plymouth virtual graduation hire agreement see below)

Hired items must be returned to J. Wippell & Co. Ltd, PO Box 1, 88 Buller Road, Exeter, Devon EX4 1DQ

A pre-paid returns label and bag will be provided for hired items.

The returns will be via DHL or Parcelforce. A returns label will be provided in your package. 

University of Plymouth Virtual Graduation

Order Deadlines

To ensure you receive robes in time orders need to be placed by:

  • 14th January 2021 for destinations beyond Europe
  • 1st February 2021 for destinations in Europe (exc. UK)
  • 8th February 2021 for destinations in the UK

Dispatch and courier information

Orders for hired items will be dispatched to arrive at your chosen address at least 72 hrs before your virtual ceremony. 

 

 

Orders for purchased items are dispatched based on availability and once the order is processed. For stocked items, orders are usually shipped within 48 hours when placed Monday - Thursday before 10am. Orders will not be processed until our next working day if placed after 10am on a Thursday. 

All orders are dispatched and delivered using DHL Express and Parcelforce 48. 

Our current working days are Monday - Thursday 9am - 4pm

Shipping zones

    • Zone 0 - UK
    • Zone 1 - Belgium, France, Germany, Guernsey, Ireland, Republic Of, Jersey, Luxembourg, Netherlands
    • Zone 2 - Austria, Denmark, Finland, Italy, Portugal, San Marino, Spain, Sweden
    • Zone 3 - Andorra, Bulgaria, Cyprus, Czech Republic, The Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia

Shipping Costs

For hired garments the cost includes a pre-paid returns label

  • Zone 0 Cost: £0
  • Zone 1  Cost: £38
  • Zone 2 Cost: £48
  • Zone 3 Cost: £50

For purchased garments, shipping is slightly less

  • Zone 0 Cost: £0
  • Zone 1  Cost: £21
  • Zone 2 Cost: £24
  • Zone 3 Cost: £26

Returning Hired Items

Hired items are based on a 10-day  hire agreement* (this is only for the University of Plymouth Virtual Graduation event)

Hired items must be returned to J. Wippell & Co. Ltd, PO Box 1, 88 Buller Road, Exeter, Devon EX4 1DQ

A pre-paid returns label and bag will be provided for hired items.

The returns will be via DHL or Parcelforce. A returns label will be provided in your package. 

Any questions or inquiries relating to our delivery service, please contact us.