Returning your gown hire

As standard, hired items are based on a 7-day hire agreement  (Forthe university of Plymouth virtual graduation the hire agreement is for up to 7 days after your graduation ceremony date). 

The following video provides a step by step guide on how to fold and return any hired items:


Hired items must be returned to J. Wippell & Co. Ltd, PO Box 1, 88 Buller Road, Exeter, Devon EX4 1DQ

A pre-paid returns label and bag will be provided for hired items.

The returns will be via DHL. A returns label will be provided in your package. There are two ways to return via DHL:

1. Collection from your home address- call the number provided quoting the 10 digit number on your returns label

2. Take it to a DHL drop off point 

Any questions or inquiries relating to our delivery service, please contact us.