What to do when your order arrives!

Congratulations on your recent graduation.

We are here to help ensure that your graduation gown hire at home is easy and stress free. 

Below we have outlined the next steps, providing a video on how to put on your graduation robes and how to return any hired garments once you've finished. 

How do I put on my graduation gown?

Check out our video on how to put on your graduation robes:


    How do I return my robes?

    As standard, hired items are based on a 7-day hire agreement 

    The following video provides a step by step guide on how to fold and return any hired items:

    Hired items must be returned to J. Wippell & Co. Ltd, PO Box 1, 88 Buller Road, Exeter, Devon EX4 1DQ

    A pre-paid returns label and bag will be provided for hired items.

    The returns will be via DHL or Parcelforce. A returns label will be provided in your package. 

    Any questions or inquiries relating to our delivery service, please contact us.